Faq
Orders
You can place an order before your departure and while you’re
at the airport. (Please refer to the specific service category
in our app.)
No. There is no minimum/maximum order amount.
Unfortunately, you cannot change an order once it is placed.
You will have to cancel the incorrect order and place a new
one. (Please refer to the cancellation policy of the specific
service category.)
Unfortunately, you cannot add anything additional once an
order is placed. You’ll have to place a new order for the
additional item.
SkipQ needs your flight information so that we can send you
real-time flight updates in case of
re-scheduling/cancellation.
We accept all the major credit/debit cards and are currently
working on adding different payment methods.
Unfortunately, SkipQ does not accept cash as a mode of
payment.
You can redeem the discount code at the time of checkout.
There is a “Add a Promo Code” option, where you can update the
discount code. You can only use one code per transaction.
